Refund policy

Please email help@hapigllc.com to initiate a return and include the order number and item you wish to return.

 
We have a 15-day return policy, which means you have 15 days after receiving your purchase to complete a return. All sale items are final sale and cannot be returned.
 
To be eligible for a return, your item(s) must be in the same condition that you received it, unworn, unused, and unwashed with tags intact.
 
Please ship your return to the following address:
Quiet Culture, 7415 SW Parkway, Bldg 6, Ste 500, Box 324, Austin, Texas 78735.
 
Return shipping costs are the responsibility of the customer. You will receive a refund to your original form of payment once we receive your items.  
 
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Contact Customer Service via email at help@hapigllc.com
 
Exchanges
To exchange your order for another size, color, pattern, or a different item, please email us at help@hapigllc.com within 15 days of receipt with the following information: order number, item you are returning, the item you want to receive in exchange for your return.  We will email you a pre-paid shipping label to return your order to us.  Once we receive your return, we’ll ship you the item you have requested in exchange for the returned item.
 
Refunds
Once your return has been received and accepted, a refund minus any shipping costs will be credited to your original form of payment.